Master of Arts - Sport/Exercise Psychology

I hold a masters degree in Sport/Exercise Psychology from Argosy University, posting a 4.0 GPA.

Bachelor of Arts - Psychology

Received a Bachelor of Arts in Psychology from York University in Toronto, Ontario, Canada. Focus of study was sport and kinesiology.

Certificate in Alcohol & Drug Studies

Completed certificate in alcohol and drug studies program and internship at University of California, Berkeley - Extension. Following completion, worked in the field of co-occurring disorders (mental health and substance use) in order to complete required experiential hours toward State and National certification and licensure.

Owner / Mental Skills Coach

Sport Psychology & Mental Skills Private Practice:
Deliver on mission to help clients define realistic expectations, improve performance, gain confidence, overcome obstacles, manage stress, and achieve goals. Employ multiple approaches to advance mindfulness and build mental skills to improve performance. Offer custom multi-modal addiction counseling via motivational interviewing; cognitive behavioral health; wellness coaching and mentoring.

Behavioral Coach

Employ cognitive-behavioral and dialectical behavioral techniques via telephone or video for clients across the US. Support and develop personalized tools to improve life skills and mindful approaches to healthy habit adoption. Apply training in partnership to treat diabetes, heart disease, weight issues, chronic pain, cancer, addiction, depression, anxiety, and other life stressors.

Program Manager III

PROGRAM MANAGER III – Service Delivery System, Oct 2022 – Present
PROGRAM MANAGER III – Quality Improvement, May 2021 – Oct 2022
MENTAL HEALTH PROGRAM SPECIALIST II (MHPS-II) / CLINICAL STANDARDS PROGRAM MANAGER, Nov 2015 – May 2021
County of Santa Clara, Behavioral Health Services Department, San Jose, CA
Service Delivery System, reporting to Deputy Director
Project management, policy development, and implementation of new initiatives across the service delivery system helping support BHSD’s mission of ensuring that our beneficiaries receive access to timely and high-quality services.
Key initiatives include:
• Oversight of Opioid Settlement Funds and related activities
• Systemwide Functional Assessment & Screening Tools (FAST) Lead: CANS, PSC-35, ANSA
• Clinical standards, productivity support, and advisement for county clinics, including CalAIM impacts

Quality Improvement Division/Quality Management
Program Manager III:
Oversee four clinical quality improvement and clinical standards program managers supporting performance improvement across the behavioral health system of care in the County of Santa Clara. Redesign and run Quality Improvement Committee, as well as integrate Mental Health and Substance Use quality assurance and performance improvement (QAPI) plans.
Monitor Mental Health and Substance Use Treatment Services delivery system performance, using data-driven decision making to performance improvement, and other quality efforts to improve the access, timeliness, outcomes, and quality of care including:
• DHCS Triennial and CalEQRO Review Preparations and Responses, including Performance Improvement Projects (PIPs)
• System Improvement Efforts, including background support for CalAIM
• Continued clinical standards reviews, advising and supports

MHPS-II:
Evaluate and implement comprehensive behavioral health system plans to facilitate positive outcomes through quality patient care. Support multiple teams including Workforce Development & Training, Quality Assurance, clinical program divisions, and Decision Support. Lead oversight for Children, Youth, and Family Division Functional Assessment Tools (CANS & PSC-35), supporting outcome data collection and throughput of services. Co-facilitated and supported early development of Trauma Transformed (T2) and Cross-System CSEC initiatives.
Promote and coordinate Behavioral Health Clinical Supervision, Co-Occurring Training and TCP Training programs to maximize individual performance. Consult with officials and contract agencies to raise service standards. Employ tools to enhance efficiencies and advance behavioral health care. Apply skills to policy and procedure updates (e.g., Medi-Cal Final Rule), State reviews and performance improvement projects (PIPs). Provide reflective supervision to clinical staff and clinical supervision to CCAPP certification and licensure candidates. Co-developed Practice Guidelines, a manual of practice and documentation requirements. Standardized processes and best practices to improve client care and outcomes.

Faculty/Consultant

Key Projects
Edited and delivered feedback on Advancing Recovery eLearning modules. (2016)
Learned Cognitive Behavioral Therapy for Psychosis (CBTP); trained other agencies to add CBTP to services. (2014 – 2015)
Supported technical assistance calls to two mental health teams (25-30 persons each) in Orange County, California, specific to Transformational Care Planning. (2013 – 2014)
Partnered with CIBHS Director to deliver five Transformational Care Planning/Person-Centered Care Planning training sessions throughout Santa Clara County. Session attendance totaled 60 participants per class. (2012)
Delivered presentation at Advancing Recovery Practices conference. Informed 16 California-based counties on effective utilization of Milestones of Recovery Scale (MORS) to track client wellness and recovery progress. (2012)